Privacy & Trust

How we handle your information.

This page is maintained by Lotus North & Co. to answer common privacy and security questions about this site.

This page describes current practices in plain English. It is editable content owned by Lotus North & Co. and is not a certification or independent audit. Platform capabilities provided by our hosting vendors support — but do not replace — the practices below.

Last updated: June 19, 2026

What we collect

When you submit a contact or COA consultation form, we collect the details you provide — typically your name, email, phone (optional), and information about your property or inquiry. We do not require an account to browse the site.

How we use it

Submissions are used solely to respond to your inquiry and to provide the real estate or association services you ask about. We do not sell your information.

Access controls

Form submissions are stored in a managed database. Row-level security is enabled so submissions are not readable through the public API; only authorized staff with administrative credentials can view them.

Subprocessors

The site relies on managed hosting and a managed backend (database, authentication, storage) for delivery and form intake. These vendors process data on our behalf under their own security commitments.

Retention & deletion

Inquiry records are retained while relevant to an active or potential client relationship. To request deletion of your submission, contact us using the details below.

Cookies & analytics

The site uses only the cookies and local storage needed to deliver pages and remember basic preferences. Any analytics in use is aggregate and not used to build advertising profiles.

MLS & listing data

Property data shown anywhere on this site that originates from the Central Virginia Regional Multiple Listing Service (CVR MLS) is provided for personal, non-commercial use by visitors and may not be reproduced, redistributed, or used for any other purpose without permission. We make commercially reasonable efforts to display accurate information but do not warrant the completeness, accuracy, or currency of any third-party listing data.

Your rights

You may request access to the information we hold about you, correction of inaccurate information, or deletion of your inquiry record. Email the address below with your request and the email or phone number you submitted, and we will respond within 30 days.

Children's privacy

This site and its services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us and we will delete the record.

Changes to this policy

We may update this page from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be highlighted at the top of the page for a reasonable period.

Contact

Privacy questions or deletion requests: yourpartner@lotusnorthco.com · (804) 914–8881.

Lotus North & Co. — Licensed in the Commonwealth of Virginia · License #0225271390 · Equal Housing Opportunity.