Lotus North & Co.Lotus North & Co.

COA Management

Commercial Property Owner Association Management

Hire a certified Manager of Associations to manage your asset.

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What is a COA?

A Commercial Property Owner Association (COA) is the governing body that maintains shared infrastructure, enforces covenants, and protects the long-term value of a commercial property — office condos, mixed-use centers, retail plazas, and multi-tenant business parks. Run well, it preserves owner equity. Run poorly, it quietly erodes it.

Lotus North & Co. provides professional, board-first association management for COAs across Central Virginia — led by a credentialed Manager of Associations and built on the same discretion, intention, and care that defines my real estate practice.

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What I Manage

Four disciplines, one steady hand.

Financial Management

  • Annual budget preparation and reserve study coordination
  • Dues collection, delinquency tracking, and lien follow-up
  • Accounts payable, vendor payments, and bank reconciliations
  • Monthly financial reporting to the Board
  • Audit and tax-return preparation support

Operations & Maintenance

  • Vendor sourcing, bidding, and contract oversight
  • Routine inspections of common areas and building systems
  • Work-order coordination and 24/7 emergency response
  • Capital project planning and execution oversight
  • Insurance review and claims handling

Governance & Compliance

  • Board meeting preparation, minutes, and resolutions
  • Annual meeting and election administration
  • Covenant, bylaw, and rule enforcement
  • Virginia POA / Condo Act regulatory compliance
  • Document retention and records management

Owner Relations

  • Single point of contact for unit owners
  • Owner portal, statements, and architectural requests
  • Welcome packets and resale disclosure packages
  • Dispute mediation and respectful, timely communication
  • Community newsletters and event coordination

Certified Leadership

Engagements led by a credentialed Manager of Associations.

Board-First Reporting

Transparent monthly financials and clear, jargon-free updates.

Local Expertise

Richmond, Henrico, Hanover, Goochland, Chesterfield and surrounding counties.

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